Shipping & Returns

We offer free ground shipping on all orders from Piscataway, NJ. All orders ship via UPS Ground. Shipping time is normally 2-6 days.

Processing Time

Orders are typically shipped same or next day. You will receive an email confirmation with tracking information once your order is ready to ship.

Insurance

All orders are fully insured against loss or damage.

You can return your purchase for any reason within 14 days of receipt as recorded by the carrier's tracking system.

If the product is defective we will provide a prepaid return shipping label.

If you have changed your mind: ovens have to be in new, completely unused condition in original packaging.

You will need a return authorization number from us, please get in touch with us at [email protected]

The customer organizes and pays for return shipping. Please use a trackable shipping service. The return location is Piscataway, NJ, zip code 08854.

There is no restocking fee.

If the above conditions are met, we will issue a refund or credit (your choice) within 7 days of receiving the return. The refund is issued to the original payment method and may take a few days to reach your account, depending on your financial institution's rules.